30 days. No hoops. Here's how returns work.
The deal
You've got 30 days from delivery to return anything — unworn, tags on, original packaging. Changed your mind, wrong fit, doesn't matter.
How it works
- Email us first at support@allyourscloset.com. Every return needs approval before it ships — packages sent without approval can't be processed.
- We approve it and send you our returns warehouse address plus instructions.
- You ship it back. Return postage is on you — you buy your own label.
- Package lands at our warehouse → we inspect it → your refund is processed within 3 business days, straight back to your original payment method.
Our fault?
Defective, damaged, or wrong item? Different story — email us with photos and we cover everything. You won't pay a cent to fix our mistake.
Not returnable
Final-sale items and gift cards. If you're unsure about a specific item, ask before you buy.
Contact Information
Email: support@allyourscloset.com
Phone: +1 (347) 686-7091
Business Address: 776 Franklin Avenue, Brooklyn, NY 11238, United States
Customer service hours:
Monday to Friday | 9:00 AM – 3:00 PM (EST)